The Follow-Up Website · For service businesses
Your website, built and run for you. Every inquiry followed up.
A site designed for your trade, and a system that follows up on every customer, all the way to the review.
No upfront cost · Month to month · Cancel anytime
- Your website
- Customer's inbox
- Pipeline
- Reviews
The problem
A lot of jobs are lost to a slow reply, not a better company.
You're under a sink when the form comes in.
By the time you see it tonight, they've booked whoever answered first.
Leads live in five places.
Texts, voicemails, emails, a notebook in the truck. Some get forgotten.
Nobody asks for the review.
Happy customers would leave one. Nobody remembers to ask.
How it works
Follow one inquiry from start to finish.
Your customerSarah fills in your estimate form: “Water heater leaking in the garage.”
YouYour phone pings: New inquiry · Sarah T. · Water heater. She’s already in your pipeline under New.
Your customerWithin a minute, Sarah gets an email: “Thanks, Sarah. We got your request and we’ll call you shortly.”
YouNothing to do yet. Call her back when you can, and tap Contacted.
Your customerIf an estimate goes unanswered, Sarah gets a friendly follow-up email.
YouIf Sarah is still under New after 24 hours, you get a reminder. So do I.
Your customerSarah gets a booking confirmation, and a reminder the day before.
YouTap Scheduled in the app.
Your customerSarah gets a short thank-you with a link to leave a Google review, plus one reminder.
YouTap Completed. The review request goes out on its own.
They reach out
Your customerSarah fills in your estimate form: “Water heater leaking in the garage.”
YouYour phone pings: New inquiry · Sarah T. · Water heater. She’s already in your pipeline under New.
They hear back right away
Your customerWithin a minute, Sarah gets an email: “Thanks, Sarah. We got your request and we’ll call you shortly.”
YouNothing to do yet. Call her back when you can, and tap Contacted.
Nothing slips
Your customerIf an estimate goes unanswered, Sarah gets a friendly follow-up email.
YouIf Sarah is still under New after 24 hours, you get a reminder. So do I.
The job gets booked
Your customerSarah gets a booking confirmation, and a reminder the day before.
YouTap Scheduled in the app.
The job is done
Your customerSarah gets a short thank-you with a link to leave a Google review, plus one reminder.
YouTap Completed. The review request goes out on its own.
Built for your trade
See a site built for a business like yours.
Every Follow-Up Website starts from a design I've already built for your trade. Pick yours, then send it a test inquiry and see what your customers would get.
Ironwell Plumbing Co.
A residential plumbing site that tells homeowners how urgent their problem is before they pick up the phone.
Built for a plumbing business
- Emergency steps for active leaks, right at the top
- Trust details like warranty and price-agreed-first stated plainly
- A service area built around the neighborhoods it serves
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
Apex Shield Roofing
A storm-ready roofing site that sorts visitors by what's happening to their roof, from an active leak to a planned replacement.
Built for a roofing business
- Problem-first paths, so someone with water coming in can call immediately
- A storm damage guide that explains what to do first and how a claim works
- Written estimates and licensing up front, where a nervous homeowner looks for them
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
Voltline Electric Co.
A residential electrician site that walks through the house room by room, matching everyday problems to what's actually behind them.
Built for a electrical business
- Common complaints written the way homeowners say them
- Online booking and clear arrival windows up front
- One crew positioned for both small repairs and big projects
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
Aircore Services
A residential HVAC site where Central Florida humidity shapes everything, from the thermostat tool to what 'comfortable' means.
Built for a hvac business
- A symptom-first thermostat instead of a list of services
- A visit report that shows the readings, not just 'it's fixed'
- Honest repair-or-replace guidance and a maintenance plan
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
Blacktop Garage Co.
An independent auto shop site built on one idea: understand the problem before deciding on the part.
Built for a auto repair business
- A 'what brings you in?' start, so drivers describe symptoms instead of guessing repairs
- Service lanes for diagnostics, maintenance, brakes and upgrades
- A confident, garage-dark look for car people
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
Everform Outdoor Co.
A landscape design-build site that turns a vague idea about the yard into a project brief before the first meeting.
Built for a landscaping business
- Design, planting, hardscape and lighting presented as one complete exterior
- A consultation that starts with the customer's own priorities
- Project photography that sells the finished feeling
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
Surge Wash Co.
A pressure washing site that lets the results speak, with before and after proof on every surface it cleans.
Built for a pressure washing business
- Every surface the company cleans, each with its own quote button
- A simple four-step process from first call to finished
- Bold, high-contrast branding that stands out on a phone
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
Afterglow Auto Detail Co.
A premium mobile detailing site where the lighting does the selling.
Built for a auto detailing business
- A result-first menu: exterior, interior, full detail, correction and protection
- Clear packages with honest notes on what changes the price
- Booking built around a service that comes to you
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
NexHome
A premium smart home installer site that shows the experience of living with the system before anyone books a consultation.
Built for a smart home business
- Separate paths for homeowners, builders, designers, architects and remodelers
- A dark, cinematic look that matches a premium purchase
- A guided start for new builds and upgrades alike
- 1Fill in the form on the site
- 2The confirmation lands in your inbox
- 3That's what your customers would get
Your website
- Multi-page site: home, services, up to five service pages, about and contact
- Your brand, photos and voice
- One revision round before launch
- Your domain, in your name
The follow-up
- Your customer gets a confirmation email
- You get an email and a phone notification
- Every lead lands in one place
- Four stages: New, Contacted, Scheduled, Completed
Show all 10
- A reminder if a lead sits for 24 hours
- Follow-up emails for unanswered estimates
- Booking reminders, if you take appointments
- Marking a job Completed sends a review request
- Every customer is asked, not just the happy ones
- A review link and QR code for cards and invoices
Looked after
- Hosting, security and backups
- Small updates: hours, prices, photos, a new service
- A setup call and a one-page guide to the app
- Inquiries received, where each one stands, reviews requested and what I changed that month
Not included: text messaging (planned as an upgrade), Google Business Profile management, ads, SEO campaigns, social media, replying to reviews, or calling your customers for you.
Who does what
You do the work. I handle the rest.
One job, start to finish. Your part is a phone call and a few taps.
You
- Call them back
- TapContacted
- TapScheduled
- TapCompleted
- Tell me what changes
Me
- Build and host your site
- Confirm and remind
- Watch for leads that sit
- Make your updates
- Send your monthly report
Questions
Common questions.
The things people usually ask before we start.
Ask me directly. You're talking to the person doing the work.
Do I need to learn any software?
No. You get one app on your phone, and you only tap a lead to move it along. I set it up with you on a short call.
What if I'd rather just get emails?
That works too. Every inquiry also comes to your inbox. The pipeline is there when you want it.
Do you guarantee more leads?
No. I make sure every inquiry that comes in is answered, tracked and followed up. How many come in depends on your market, your reviews and how people find you.
I already have a website.
If I built it, you can add the follow-up system to it for the same $350 a month. If not, we'll talk about whether it's worth keeping.
Can it text my customers?
Not yet. Texting and missed-call text-back are planned as an upgrade. Today everything runs by email and the app.
How long does it take?
I don't promise dates. Most of the time goes into writing your pages, and good work usually takes a little longer than anyone expects. I'll keep you updated at every step.
What happens if I cancel?
Billing stops and your service runs to the end of the paid month. Your domain and your leads stay yours.
See your site before you decide.
Tell me your business name and trade, and I'll send you a preview of your homepage. You only pay if you go ahead.